The Proactive Dentist-Patient Communication – Case Presentation

Presentations without selling, strengthen patient relationships and improve dentist-patient etiquette. Build trust with your patients and create loyalty towards your practice by using relationship building techniques based on solid neuroscience.

You will learn:

• Communication mastery beyond scripted verbal skills.
• Ethical management of patients’ expectations, needs and wants.
• How to understand what a patient really wants, and the truth about what’s standing in their way.
• Planning and preparation for case presentation.
• How to present financial options to your patients without scaring them away.