Elevate Your Practice: A 3-Week Team Alignment & Efficiency Booster July 11 18 + 25

This focused 3-week mini-program is designed to empower your entire dental team to work cohesively, improve communication, and enhance operational efficiency. Each weekly session (1 day per week) will delve into critical aspects of practice management, fostering a shared understanding of your practice’s vision, improving internal communication, and equipping the team with effective strategies for managing cancellations. By the program’s conclusion, your team will be better aligned, more communicative, and more capable of delivering exceptional patient experiences, leading to increased productivity and practice growth.

Program Structure:

• Week 1: Aligning with Vision, Mission, and Values (The Foundation)
  • This session focuses on establishing a strong foundation by clearly defining and communicating the practice’s vision, mission, and core values. Participants will understand how their individual roles contribute to the overall success of the practice.
• Week 2: Mastering Communication and Morning Huddles (The Engine)
  • This session explores effective communication strategies within the team, with a particular emphasis on optimising morning huddles. Participants will learn how to conduct efficient and productive huddles, improving information flow and team coordination.
• Week 3: Handling Cancellations and Optimising Schedules (The Solution)
  • This session addresses the common challenge of patient cancellations. Participants will learn proven techniques for minimising cancellations, managing rescheduled appointments, and maximising chair time.

Learning Outcomes:

Overall Program Outcomes:

• Develop a unified understanding of the practice’s vision, mission, and values among all team members.
• Improve internal communication and collaboration, leading to enhanced team efficiency.
• Implement effective strategies for managing patient cancellations and optimising appointment schedules.
• Foster a positive and proactive team culture, resulting in improved patient satisfaction.
• Increase practice productivity and profitability.

Specific Weekly Learning Outcomes:

Week 1: Aligning with Vision, Mission, and Values:

• Participants will be able to articulate the practice’s vision, mission, and core values.
• Participants will understand how their individual roles contribute to the achievement of the practice’s goals.
• Participants will identify personal values that align with the practice’s values.
• Participants will be able to participate in creating team goals that align with the practices overall goals.

Week 2: Mastering Communication and Morning Huddles:

• Participants will be able to identify and apply effective communication techniques.
• Participants will understand the key components of a successful morning huddle.
• Participants will be able to conduct efficient and productive morning huddles.
• Participants will be able to provide and receive constructive feedback within the team.

Week 3: Handling Cancellations and Optimising Schedules:

• Participants will be able to identify the common causes of patient cancellations.
• Participants will be able to implement strategies for minimising cancellations and managing reschedules.
• Participants will be able to optimise appointment schedules to maximise chair time.
• Participants will be able to implement systems for tracking cancellations, and reschedules.