Set the tone for the practice as you lead office morale and production. Learn advanced phone skills, handing objections, methods to maximise bookings, increase appointment commitment as well as how to structure the ideal day.
- Advanced phone skills for converting new callers into patients.
- Methods to maximise bookings, handle emergencies, increase appointment commitment and prevent cancellations.
- Crucial conversation methods to handle objections and reduce conflict.
- Masterful communication skills to build patient loyalty.