CATEGORY: Practice Management


Course Access: Lifetime
Course Overview

Presentations without selling, strengthen patient relationships and improve dentist-patient etiquette. Build trust with your patients and create loyalty towards your practice by using relationship building techniques based on solid neuroscience.

You will learn:

  • Communication mastery beyond scripted verbal skills.
  • Ethical management of patients’ expectations, needs and wants.
  • How to understand what a patient really wants, and the truth about what’s standing in their way.
  • Planning and preparation for case presentation.
  • How to present financial options to your patients without scaring them away.

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