COMMUNICATION-CASE PRESENTATION 2021
Presentations without selling, strengthen patient relationships and improve dentist-patient etiquette. Build trust with your patients and create loyalty towards your practice by using relationship building techniques based on solid neuroscience.
You will learn:
- Communication mastery beyond scripted verbal skills.
- Ethical management of patients’ expectations, needs and wants.
- How to understand what a patient really wants, and the truth about what’s standing in their way.
- Planning and preparation for case presentation.
- How to present financial options to your patients without scaring them away.